Shugo Support

Having an issue or a question? We're happy to help.

Contact

Email us at support@shugo.pro and we'll get back to you within 24 hours.

Common Questions

• How do I cancel my subscription? — Open Settings on your iPhone → Apple ID → Subscriptions → Shugo → Cancel.
• How do I delete my account? — Open Shugo → Settings → Delete Account. This removes all your data permanently.
• My purchase isn't showing. — Go to the paywall screen and tap Restore Purchases.
• The AI analysis seems wrong. — The AI reads chart structure only. Make sure your screenshot is clear and the chart is not zoomed out too much.